Orders are delivered either by access to a private download link, or through physical shipment of a product. These depend on individual product options available.
Upon completion of your purchase of any downloadable products, you can expect to immediately receive access to privately download your digital products for your individual and personal use. Digital download products are available for refund until they have been downloaded. Each download has a limit of 10 download opportunities, please save your files in a secure location for future use.
No digital downloads may be re-sold under any circumstances.
We are pleased to offer fast, safe and reliable production with tracked shipping to your door anywhere worldwide.
We operate globally with local print studios in 33 countries across Europe, Oceania, Asia, and the Americas. This allows us to deliver your orders quickly and efficiently, no matter where you are located. Upon completion of your purchase of any physical products, your order will be processed, fulfilled and shipped based on the estimate provided during checkout.
Typical Delivery Estimates
- United States: 4-7 days
- Canada: 4-7 days
- Europe & UK: 3-5 days
- Australia: 3-8 days
- Singapore: 4-5 days
- View check out for personalized estimates worldwide
Your estimated delivery period includes fulfillment time (to create your products) and shipping time (to deliver to your door). Delivery times can vary and are determined by multiple factors, including but not limited to the type of product, where it is produced, where it is delivered, size and dimensions and production capacity.
We deliver to more than 170 countries worldwide and have local production in 30+ countries thanks to our network of more than 100 print partners. Distributed production across multiple locations not only speeds up delivery times but also helps reduce costs, carbon emissions and enables you to support local businesses.
Our local presence enables us to produce more than 85% of your orders in the same country as where they are delivered. This means you are very unlikely to experience customs fees upon delivery, but you may in some cases. We regularly expand our product range, and not all items offered are produced from all locations. Sometimes, we may assign and ship an order from an international producer, rather than to the location closest to you, to ensure a quality product with smooth and fast delivery.
Physical Product Shipping Policy
We understand that timely and reliable shipping is essential for a great online shopping experience. We strive to provide you with fast, efficient, and affordable shipping options, while keeping the safety and security of your packages a top priority.
Before shipping, orders are typically processed within 1-2 business days, excluding holidays.
Shipping rates are provided at checkout. Express shipping options are available at an additional cost.
We use reputable carriers local to you, to ensure reliable and timely delivery.
Our print partner network means we print and ship orders as close to your delivery location as possible, cutting delivery time and impact on the environment.
Once your order has shipped, you will receive a tracking number via email to monitor the status and delivery date.
Please ensure your shipping address is accurate to prevent delays. We are not responsible for orders shipped to incorrectly provided addresses. We also can not ship to PO Boxes and cannot refund orders made, with incorrect addresses.
A shipping confirmation email will be sent once your order has been dispatched, including tracking information.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. Please ensure a secure delivery location.
For any shipping-related inquiries, please contact our customer support.
Shipping policies are subject to change. Please review this page regularly for updates.
All physical products shipped to you come with our Happiness Guarantee. If your product is damaged in any way, contact us within 14 days for a full refund or replacement. Please keep the original packaging and send photos detailing your experience so we can help you as soon as possible.